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Crisis Assistance

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Programs & Services: Financial Assistance

Hours:  Monday - Friday, 9:00 a.m. - 4:00 p.m. (Last check-in for financial assistance is 3:00 p.m.)

Location: 2001 Railroad Avenue, Georgetown, Texas

Service Area:  Georgetown, Andice, Bartlett, Florence, Granger, Jarrell, Jonah, Schwertner, Walburg, Weir, and the portion of Hutto that lies within GISD. If you live outside of this area try calling 2-1-1 or visit www.findhelp.org to find assistance in your area.

Services: 

Financial Assistance for those in our service area and with required documentation includes

  • Rent, mortgage, utilities
  • Housing deposit
  • Transportation assistance
  • Medical, such as emergency dental and prescription assistance
  • Temporary emergency shelter (limited, based on assessment of need)

Additional programs, which offer non-financial assistance require self-declared information or proof of residency, include:

PLEASE NOTE THAT WE MUST HAVE ALL REQUIRED DOCUMENTS TO
REVIEW AND CONSIDER YOUR REQUEST FOR ASSISTANCE. DOCUMENTS
MUST BE PRINTED. FAILURE TO PROVIDE WILL RESULT IN DELAYED OR NO SERVICES.

Required Documents and What’s Accepted:

  • Proof of Residency within our service area
    • Current lease with terms and landlord/tenant signatures
    • Current mortgage statement or WCAD
    • Current utility bill
    • Postmarked mail from bank or government within 60 days
    • Current voter registration card
    • Current vehicle registration or insurance policy
    • Current home or renter’s insurance policy
  • Proof of Identification for ALL people in the home
    • Adults – picture ID with name and date of birth
    • Children – Birth certificate, health insurance card, school records, immunization record, SNAP letter
  • Support of the bill you are asking for assistance with
    • Lease, mortgage or utility statement or deposit information
    • For transportation assistance for medical appointments or job interviews, proof of
      appointment for a future date within the month
  • Proof of lost money (financial crisis) for rent, mortgage and utility assistance (see next section)

What qualifies me for financial assistance with rent, mortgage or utilities?

We understand that unexpected situations arise that make paying rent or utilities difficult. Our assistance is not based on your regular income but instead is based on the financial crisis within the last 60 days. Because of this, we ask that you provide verification of the loss of money you have experienced, making paying your rent, mortgage or utility difficult. What is this?

  • Loss of Income (examples)
    • Did you lose your job or have fewer hours? We will need your paystubs showing normal and lost pay; unemployment statement; termination letter
    • Did you lose your benefits? We will need your SNAP letter, Social Security letter or unemployment statement showing normal and lost benefits.
    • Were you living off of your savings? We will need to see bank statements showing your savings are exhausted.
    • Did you have to pay for medical expenses, funeral expenses, home repairs or car repairs? We
      will need paid invoices showing us that you paid this.

Please note these are examples only. More information may be requested to better determine
your lost money. Our staff will guide you through this process, letting you know what
else is needed to support a decision.

How can I request assistance?

TCP is open Monday – Friday from 9:00 a.m. to 4:00 p.m. (Last check-in for financial assistance is
3:00 p.m.) You may walk in with ALL of your documents to have your request reviewed.
If you would like to complete the application before arriving, please print and complete:

Forms:

If you are missing documentation, we will guide you on what is needed to consider your request for assistance when you are ready. 

WE ARE NO LONGER ABLE TO ACCEPT APPLICATIONS ONLINE.  APPLICATIONS ARE NOT ACCEPTED THROUGH EMAIL.

What if I work during your business hours? If you work during our business hours, we may be able to guide you in your process.  Please leave a message at 512-943-0700.  Please allow up to 2 business days for a response.

Forms to Review:

  • St. David's Foundation
    St. David's Foundation
  • CTFB
  • GT Health
  • city GT
    city GT
  • TAAOLF
    TAAOLF
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