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Good Neighbor Fund

Various sets of neighbors talking and being friendly. Participate in the Good Neighbor Fund through Georgetown Utilities and The Caring Place

In Georgetown, community means more than just proximity — it means showing up for one another. That's why the City of Georgetown proudly sponsors the Good Neighbor Fund, a compassionate initiative designed to support eligible Georgetown Utility customers who are facing financial hardship.

This vital program is powered by voluntary contributions from residents like you and is administered by The Caring Place. Every dollar donated goes directly toward helping neighbors in need keep their lights on and water running.

How You Can Help

  • Add an even dollar amount to your utility bill payment
  • Opt to "round up' your bill to the nearest dollar
  • Set up a monthly pledge through your online CSS portal under Payment Programs or visit the City offices at 300-I Industrial Avenue

Impact So Far in 2025 (Jan-July)

Thanks to the generosity of our community:

  • 98 families have received assistance
  • 37 of those are senior households
  • A combined total of $161,099 has been distributed through The Caring Place and the Good Neighbor Fund.

These numbers reflect more than just financial aid - they represent dignity, stability, and hope for our neighbors.

Need Help?

If you or someone you know is struggling to pay a utility bill, The Caring Place is here to help. Reach out directly to our Programs and Services team to learn more about eligibility and how to apply.

For more information on eligibility and how to apply, please visit Programs and Services Monday – Friday from 9AM-4PM or call us at 512-943-0700.

  • St. David's Foundation
    St. David's Foundation
  • CTFB
  • GT Health
  • TAAOLF
    TAAOLF
© 2025 The Caring Place
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Privacy Policy

  1. What Information Do We Collect? When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
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  9. How Do We Protect Your Information? Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
  10. How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
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Terms & Conditions

Terms & Conditions

Donation Refund Policy

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

Automated Recurring Donation Cancellation

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.

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