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4-Star Rating Awarded for the 6th Year at The Caring Place

The Caring Place’s strong financial health and commitment to accountability and transparency have earned it a 4-star rating from Charity Navigator, America’s largest independent charity evaluator.  This is the sixth consecutive time that The Caring Place has earned this top distinction. 

Since 2002, Charity Navigator has awarded only the most fiscally responsible organizations a 4-star rating. In 2011, Charity Navigator added 17 metrics, focused on governance and ethical practices as well as measures of openness, to its ratings methodology.  These Accountability & Transparency metrics, which account for 50 percent of a charity’s overall rating, reveal which charities operate in accordance with industry best practices and whether they are open with their donors and stakeholders.  Only 10% of the charities evaluated have received at least 6 consecutive 4-star evaluations, indicating that The Caring Place outperforms most other charities in America.

“The Caring Place’s exceptional 4-star rating sets it apart from its peers and demonstrates its trustworthiness to the public,” according to Michael Thatcher, President & CEO of Charity Navigator. “Only a quarter of charities rated by Charity Navigator receive the distinction of our 4-star rating. This adds The Caring Place to a preeminent group of charities working to overcome our world’s most pressing challenges. Based on its 4-star rating, people can trust that their donations are going to a financially responsible and ethical charity when they decide to support The Caring Place.” 

“It’s important our donors trust that we’re using their donations wisely to accomplish our mission to provide for the basic human needs of all people in our community in a welcoming, respectful and caring way,” said The Caring Place Executive Director Ginna O’Connor.  “Our 4-star Charity Navigator rating demonstrates to our supporters our good governance and financial accountability.”

The Caring Place’s rating can be found at

Due to Covid 19, hours and services of The Caring Place have changed.  Current hours of operation and services at The Caring Place are as follows:

Programs & Services via telephone only:

Hours:  Monday - Friday, 9:00 a.m. - 4:00 p.m.

Services:  Financial Assistance will be limited to rent, mortgage, utilities and emergency dental and  prescription assistance.  All financial assistance will be handled remotely.  Please call 512-943-0709 and leave a message regarding your need and someone will contact you within 48 business hours with the next steps.  Please do not arrive at The Caring Place’s Programs & Services office unless instructed by staff.

Food Programs:  Current food programs are open to neighbors in need, including those who may be in a high-risk health category or impacted by COVID-19.  If you have questions about services at The Caring Place, please call 512-943-0700.

Drive through food distribution is on Tuesday, Thursday and Friday at 10:00 a.m. - 12:00 p.m.

If you walk to The Caring Place, you may receive food at our north gate.

Fresh Food for Families remains on the 1st, 3rd and 5th Monday from 9:00 a.m. - 10:00 a.m.If you walk to The Caring Place, you may receive produce at our north gate.

Both food programs operate out of the 2000 Railroad Avenue drive though.  The Caring Place practices social distancing, and you will not need to exit your vehicle during food distribution.

The Shops at The Caring Place at 2000 Railroad Avenue: 

Hours:  Monday - Friday,  12:30 p.m. - 4:30 p.m.

Things to Know Before Shopping:

  • Customers and Staff are required to wear masks.
  • Public restrooms and dressing rooms are not available at this time.
  • Hand sanitizer is available and encouraged upon entry.
  • Practice social distancing and stay 6 feet apart.
  • Children 12 and under must stay with an adult at all times.
  • Second Helping at 3700 Williams Drive is not open yet.

Item Donations:  The Caring Place Donations department will be open on scheduled days to accept donations from the public in a new format.  Find that information and upcoming item donation dates at


Since 1985, The Caring Place has provided for the basic human needs of all people in our community in a welcoming, respectful and caring way.  Through two thrift stores, The Shops at The Caring Place and Second Helping, both in Georgetown, the organization is able to pay all operating expenses to serve a growing community.  All monetary and food donations directly benefit neighbors needing assistance with food, utility, rent, transportation or medical assistance.  The Caring Place is a community-based and community-supported organization.  For more information on The Caring Place, visit 



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